Microsoft is not providing the Home windows 11 24H2 replace to PCs which have sure Ubisoft Video games put in after quite a few users reported sport crashes following the replace.
In a statement acknowledging the problem, Microsoft mentioned it’s working with Ubisoft to repair it and “will present extra info when it’s obtainable.” Till then, Microsoft says, customers ought to chorus from putting in Home windows 11 manually.
The affected video games embrace Murderer’s Creed Valhalla, Murderer’s Creed Origins, Murderer’s Creed Odyssey, Star Wars Outlaws, and Avatar: Frontiers of Pandora. Ubisoft has launched a temporary fix for Star Wars Outlaws, however customers may nonetheless face efficiency points, Microsoft warns.
A number of customers have been complaining on Reddit and the Microsoft Solutions forum for weeks about points they’ve encountered. Frequent points embrace black display freezing and unresponsiveness whereas loading the sport or throughout gameplay.
“I simply purchased a brand new gaming laptop computer with RTX 4080, Intel i9 14900hx. I am unable to play the sport (Origins) even for five minutes as a result of it crashes to a black display, with audio, and the one strategy to shut it’s from job supervisor. Inconceivable to play,” mentioned one user.
“Hundreds of individuals are ready for fixes and the power to play their favourite video games after updating to 24H2, with out the ever-present error NTDLL.dll,” mentioned another.
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To mitigate the sport freezing difficulty on Home windows 11 24H2, Microsoft suggests customers force-quit the sport by means of Process Supervisor till a everlasting answer is obtainable. It could finally provide the replace to impacted customers after a repair has been launched.
Final month, Microsoft’s substantial 24H2 replace caused problems for these with aggressive multiplayer video games that use Epic’s Straightforward Anti-Cheat software program, together with Apex Legends, Fortnite, Name of Obligation, and Rocket League. On Oct. 26, an unbiased discussion board advisor for Microsoft said that Microsoft was nonetheless working with Straightforward Anti-Cheat’s builders on a repair. This month, not less than three different customers reported that this difficulty nonetheless hadn’t been resolved. Sure Intel CPUs additionally are compatible points with this replace, as effectively.
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