Microsoft rolls out Windows 11 update that prevents a brand of PC from shutting down

TL;DR: Home windows 11 24H2, obtainable within the preview channel, has points confirmed by Microsoft, notably affecting Dell PCs’ shutdown and sleep capabilities resulting from compatibility issues with Dell Encryption. Dell has launched an up to date app model to resolve these points, robotically updating affected programs.

Home windows 11 24H2 is Microsoft’s newest replace that is at the moment obtainable within the firm preview channel for people who want to opt-in to the Home windows Insider Programme.

Microsoft rolls out Windows 11 update that prevents a brand of PC from shutting down 65151665

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Nevertheless, Home windows 11 24H2 has been riddled with issues, most of which have been recognized and confirmed by Microsoft, with fixes meant to be on the best way. One of many largest issues with 24H2 is the seemingly widespread error that stops PCs and laptops made by Dell from shutting down and even coming into sleep mode.

The issue was first found by Windows Latest and later confirmed by Dell in an official assertion on the corporate’s web site. In keeping with the studies, the issue might be traced again to the Dell Encryption app and the newest set up of Home windows 11 24H2. Compatibility errors between these two resulted in affected Dell programs being unable to shutdown.

Dell confirmed that when “Dell Encryption v11.10 is put in on Home windows 11 24H2, the Hibernate perform doesn’t put the pc into hibernation, and shutdown doesn’t shut the pc down. Dell Encryption v11.9 and earlier are usually not suitable with 24H2 and shouldn’t be put in on these computer systems.” Fortunately, Dell has already rolled out a brand new model of the Dell Encryption app, and machines that detect an outdated model of the software program will robotically obtain the brand new model.

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