Windows 11 KB5048685 bugs break Start menu, Wi-Fi, gets stuck installing and restarting

A bug Windows 11 Patch Tuesday

The top of the yr shouldn’t be going all that nicely for Home windows 11 customers. Earlier in the present day, Microsoft confirmed a difficulty whereby newer updates will not obtain and set up on prime of KB5044284 and KB5046617 in case you put in them utilizing USB or CD media.

Whereas that was on Home windows 11 24H2, it appears to be like like variations 23H2 and 22H2 are additionally problematic as the most recent December 2024 Patch Tuesday (KB5048685) is inflicting all kinds of points for customers.

A really widespread drawback appears to that associated to the Begin menu such that Citrix needed to problem a workaround steerage about it. The assist article below CTX quantity CTX692398 says:

Begin menu might cease responding if KB5048685 put in on Home windows 11 22H2/23H2 VDA

Signs or Error

After putting in patch KB5048685 on Home windows 11 22H2/23H2 VDA, Begin menu inside a VDI session might not reply for some customers. [TPV-6122]

Workaround

Except for the Begin menu freezing problem, customers are additionally reporting that their set up is getting caught at someplace round 60-70% sometimes. Such customers might discover some luck utilizing Microsoft’s recovery guide for botched updates.

For instance, Microsoft discussion board consumer Ryan B36 writes:

Replace KB5048685 Home windows 11 Model 23H2 for x64 will not set up on my laptop.

I’ve tried the Home windows Replace Troubleshooter and “sfc /scannow” suggestions – each appeared to determine issues however did not repair them. I’ve tried the oft-cited “/RestoreHealth” command immediate repair, but it surely simply retains getting caught at 62.3%, which seems to be one other drawback in and of itself totally.

On the time of writing, 49 folks have upvoted this thread.

One other consumer there mondwme says that Home windows retains telling them to restart after the replace but it surely doesn’t appear to proceed past that. They say:

I’ve already restarted 4 instances. Twice yesterday and twice this morning but it surely nonetheless says that I have to replace it.

I’ve tried working the Home windows troubleshooter but it surely says every thing is ok and there’s no error message. I utterly shut my laptop computer down, waited about 5 minutes, then turned it again on as nicely. When it was completed restarting, I went again to my settings simply to examine and it is saying it must restart as if it by no means occurred.

This one has been upvoted by 24 customers on the time of writing. Fortunately, this one appears to have a working resolution.

Nighter, one other consumer on the Microsoft neighborhood, says their set up fails with 0x80070002 error after practically finishing the replace and set up course of. Here is the listing of issues they are saying they tried earlier than giving up:

I’ve tried all issues potential that I discovered, aside from a reload, over the previous a number of weeks. Installs to 100% and fails, prompting to retry.

> Utilizing Replace Troubleshooter (ineffective, since they not fixing that).

> Resetting companies (that are completed throughout a reboot anyway).

> Stopping companies and deleting/shifting C:WindowsSoftwareDistribution and C:WindowsSystem32catroot2 (which oddly is a folder I can’t see [am set to see all including protected OS files] nor can I entry C:WindowsSystem32catroot2.outdated if it even will get made. Even in Secure Mode. The one approach I’m able to take away catroot2 is booting into Advance Choices and opening the Command Immediate from there. Deleted all of it. No assist although after reboot.

> CHKDSK, DISM *HEALTH choices, SFC.

> Booted with all non-M$ stuff disabled.

> Secure mode with networking is not going to let me load replace companies.

> Downloading the offline installer from https://www.catalog.replace.microsoft.com/Search.aspx?q=KB5048685 additionally failed. Identical error.

> Pulled all exterior {hardware} however keyboard, which is USB.

This question has been upvoted by 27 others on the time of writing.

Lastly, the replace additionally seems to be affecting the Wi-Fi as one consumer by the title SKICA points out:

Since this morning, I can not get my Wifi to work. I assumed it was a modem drawback however each different gadget works high quality – one other laptop computer (Linux), my cell, Google House. I restarted the modem anyway.

The laptop computer connects to the modem however cannot hook up with the web. I attempted resetting the community, flushing DNS, disabling the driving force and enabling it once more, even manually coming into IP deal with and DNS servers. However nothing works.

The troubleshooter offers completely different options every time – “DNS server not reachable”, “Restart modem” and so forth. However every thing has been completed.

…

Particularly, it’s this replace that appears to have induced the problem:

2024-12 Cumulative Replace for Home windows 11 Model 23H2 for x64-based Programs (KB5048685)

I attempted to do a rollback, however no use.

This thread has been upvoted by 14 folks on the time of writing indicating that it too is a minimum of considerably widespread.

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