Got a Pixel 6 series device? You may not want to factory reset it (Update: Fix coming)

Google Pixel 6 Pro back glass

Robert Triggs / Android Authority

Replace: July 2, 2024 (5:25 PM ET): Google has now acknowledged the problem and has supplied recommendation to stop the problem from occurring. In keeping with the agency, in the event you obtain a system replace together with your Pixel 6 collection system, it’s really useful that you simply depart the system on and let it keep idle for quarter-hour after it has rebooted. You possibly can carry out a manufacturing unit reset afterward. Or you are able to do a manufacturing unit reset earlier than performing a system replace.

For anybody with a Pixel 6, Pixel 6 Professional, or Pixel 6a who’s experiencing points, Google says it has discovered the foundation trigger. It recommends keeping track of its support page thread as it really works on an answer.


Unique article: July 1, 2024 (6:12 PM ET): A number of Google Pixel 6 collection customers have not too long ago reported dealing with a problem that bricks their system whereas performing a manufacturing unit reset. The difficulty appears to have an effect on all three units within the lineup no matter whether or not they’re operating the newest secure replace or an Android 15 beta construct.

In keeping with person stories on Reddit and Google’s support forums (through TechIssuesToday), affected Pixel 6, Pixel 6 Professional, and Pixel 6a fashions fail besides after trying a manufacturing unit reset and present completely different error messages throughout boot. Whereas some report seeing an error saying that the system “can’t load Android system,” others have highlighted an error that claims the system is “unable to allow ext4 verity” as a result of it’s lacking a “tune2fs” file.

Makes an attempt to get better units utilizing the Android Flash Device and the Pixel Restore Device don’t appear to work both, leaving customers with no selection however to attend for an official resolution from Google. Fortunately, Google appears to concentrate on the problem.

In keeping with a remark from a Platinum Product Knowledgeable in a associated assist discussion board thread, the involved workforce at Google has stated that “this can be a recognized problem presently below investigation.” However since Google has not launched an official assertion, we don’t know if a repair is underway. We’ll let you already know as quickly as we have now extra particulars.

It’s price noting that the problem doesn’t appear to have an effect on all Pixel 6 customers, as we have been capable of efficiently manufacturing unit reset a Pixel 6 on the newest Android 15 beta and had no issues. Nevertheless, we’d nonetheless suggest not performing a manufacturing unit reset till Google sheds extra mild on the underlying trigger.

Acquired a tip? Discuss to us! Electronic mail our employees at [email protected]. You possibly can keep nameless or get credit score for the information, it is your selection.

Sensi Tech Hub
Logo
Shopping cart