Hacker claims to have 30 million customer records from Australian ticket seller giant TEG

A hacker is promoting buyer knowledge allegedly stolen from the Australia-based dwell occasions and ticketing firm TEG on a widely known hacking discussion board.

On Thursday, a hacker put up on the market the alleged stolen knowledge from TEG, claiming to have info of 30 million customers, together with the complete identify, gender, date of start, username, hashed passwords, and electronic mail addresses. 

In late Could, TEG-owned ticketing firm Ticketek disclosed a data breach affecting Australian clients’ knowledge, “which is saved in a cloud-based platform, hosted by a good, world third social gathering provider.” 

The corporate mentioned that “no Ticketek buyer account has been compromised,” because of the encryption strategies used to retailer their passwords. TEG conceded, nevertheless, that “buyer names, dates of start and electronic mail addresses could have been impacted” — knowledge that will line up with that marketed on the hacking discussion board. 

The hacker included a pattern of the alleged stolen knowledge of their put up. TechCrunch confirmed that not less than a few of the knowledge printed on the discussion board seems legit by making an attempt to join new accounts utilizing the printed electronic mail addresses. In various circumstances, Ticketek’s web site gave an error, suggesting the e-mail addresses are already in use.  

When reached by electronic mail, a spokesperson for TEG didn’t remark by press time. 

On its official website, Ticketek says the corporate “sells over 23 million tickets to greater than 20,000 occasions annually.” 

Whereas Ticketek didn’t identify the “cloud-based platform, hosted by a good, world third social gathering provider,” there’s proof that implies it could possibly be Snowflake, which has been at the center of a recent series of data thefts affecting a number of of its clients, together with Ticketmaster, Santander Bank, and others. 

A now-deleted post on Snowflake’s website from January 2023 was titled: “TEG Personalises Dwell Leisure Experiences with Snowflake.” In 2022, consulting firm Altis published a case study detailing how the corporate, working with TEG, “constructed a contemporary knowledge platform for ingesting streaming knowledge into Snowflake.” 

Contact Us

Do you will have extra details about this incident, or different breaches associated to Snowflake? From a non-work gadget, you may contact Lorenzo Franceschi-Bicchierai securely on Sign at +1 917 257 1382, or by way of Telegram, Keybase and Wire @lorenzofb, or email. You can also contact TechCrunch by way of SecureDrop.

When reached for touch upon the Ticketek breach, Snowflake spokesperson Danica Stanczak didn’t reply our particular questions, and as a substitute referred to the corporate’s public assertion. In it, Snowflake chief info safety officer Brad Jones mentioned that the corporate has not “recognized proof suggesting this exercise was brought on by a vulnerability, misconfiguration, or breach of Snowflake’s platform.”

Snowflake’s spokesperson declined to substantiate or deny whether or not TEG or Ticketek is a Snowflake buyer. 

Snowflake supplies corporations everywhere in the world with providers that assist its clients retailer knowledge within the cloud. Cybersecurity agency Mandiant, owned by Google, mentioned earlier this month that cybercriminals have stolen a “significant volume of data” from several Snowflake customers. Mandiant is working with Snowflake to research the info breach, and disclosed in a weblog put up that the 2 corporations have notified round 165 Snowflake clients. 

Snowflake has blamed the hacking marketing campaign on its clients for not utilizing multi-factor authentication, which allowed hackers to make use of passwords “beforehand bought or obtained by means of infostealing malware.”

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