Private Internet Access review: Our favorite open-source VPN

June Wan/ZDNET

ZDNET’s key takeaways

  • Private Internet Access (PIA) is among the many least costly premium VPN providers, costing solely $79 for a 3-year plan.
  • The VPN provides open-source apps with versatile settings to customise your safety. Except for the in depth server community, you may as well join limitless gadgets (it is among the finest choices for good TVs).
  • PIA’s headquarters within the US is not best for privateness, and the app’s many settings might be exhausting for a newbie to get the hold of.

Non-public Web Entry (PIA) is a cost-friendly and dependable VPN service. Its servers are in all of the US states, making it acceptable for geo-restrictions. The app is very customizable for various consumer eventualities, relying on whether or not you need one of the best safety or pace.

Additionally: The best VPNs: Expert tested

There are much more praiseworthy issues about PIA, which can also be featured in our best VPNs checklist as one of the best open supply VPN possibility. The VPN has some similarities with its rival IPVanish, for instance, in supporting limitless connections and being headquartered within the US (which is not a great factor). Nonetheless, its open-source apps and zero-logging coverage add some degree of belief.

An in depth international server community like no different 

PIA has over 25,000 servers, which is likely one of the largest networks any VPN provides. That additionally means it has many IP addresses to supply wherever. The servers are unfold in 91 international locations and 140 places worldwide.

The cherry on high is you will discover servers to connect with in each US state. This turns out to be useful if it’s worthwhile to entry IP-restricted providers and content material when touring out of state. It is also simpler to discover a server with quick speeds in any location within the US. However PIA’s server distribution is expansive, protecting areas like South America, Europe, the Center East, Asia-Pacific, and Africa. 

I used to be stunned to see servers in China and close by territories like Hong Kong and Taiwan. Most VPNs don’t provide servers in China as a result of nation’s strict laws. The servers in China are digital, that means they don’t seem to be bodily stationed within the nation however in a close-by location (and nonetheless provide a China IP tackle). PIA has these digital servers in a number of different places, together with India and a few US states. They work identical to the common servers and might be even quicker.

Some notable options of the servers that assist to spice up efficiency are:

  • Speeds of as much as 10Gbps. The servers are designed to deal with connections as much as 10Gbps, that means they will not prohibit bandwidth or speeds when you’re subscribed to a quick web service like Google Fiber or Xfinity.
  • RAM-only expertise. The servers don’t retailer knowledge on exhausting disks however as a substitute use unstable RAM reminiscence storage that’s mechanically cleaned with each server reboot. This helps to enhance consumer privateness as a result of anybody who positive aspects entry to the servers will not discover any info they’ll use to trace you.
  • Optimized for streaming. If accessing content material with a VPN is your foremost intention, PIA has specialised servers which can be handy for streaming.
Private Internet Access VPN servers
Screenshot by Kennedy Otieno/ZDNET

What’s extra, you may get an IP tackle that’s unique to you (as a substitute of the shared ones). The IPs are supplied solely in choose international locations and can value you slightly further on high of your subscription. This provides you the liberty to make use of the identical IP on all of your gadgets or the power to entry IP-sensitive providers (like on-line banking) with out getting flagged for suspicious exercise.

Firsthand efficiency expertise with PIA

Pace checks 

Whereas it isn’t the fastest VPN, PIA has glorious connections. With my baseline web pace of 125Mbps, I’d often get practically the identical speeds whereas utilizing the VPN. However save these particulars for subsequent as a result of I additionally skilled connection dips in lots of server places.

Utilizing our VPN testing methodology, I measured PIA’s influence on web connections, taking readings speeds with and with out the VPN. It is anticipated that web speeds might be slower with a VPN (it occurs with most, if not all, VPNs). The important thing causes are that knowledge must be encrypted and decrypted on transit, and likewise the visitors routing between your location and the server location you have chosen.

Beginning with PIA servers closest to my location in South Africa, I had close to good speeds; typically registering as small as 2% drop. I did the checks a number of instances and averaged the readings through the day and evenings (to notice any fluctuations throughout peak instances). The VPN connections had been quicker on weekdays, with weekends registering barely slower speeds (typically falling by as a lot as 15%). Here’s a abstract of how the close by servers carried out.

Native checks (South Africa servers) Obtain speeds (with out VPN) Common obtain speeds with PIA Common loss
1st spherical checks (day time) 127Mbps 122Mbps 3.90%
2nd spherical checks (peak utilization night hours) 123Mbps 113Mbps 7.30%
third spherical checks ( weekend) 118Mbps 105Mbps 11%

The largest resilience take a look at was after I linked to worldwide servers. I registered pace losses of as much as 45%. My peak curiosity was on US connections since that is the place I stream essentially the most content material and even play on-line video games. I wasn’t dissatisfied as a result of some places had lower than 15% connection drops, though I acquired as much as 26% drops in places to the west. Right here is an outlook of pace take a look at ends in choose places throughout completely different continents.

Server places examined Obtain speeds with PIA VPN Pace drop (decrease is healthier)
New York 101Mbps 19.20%
Washington DC 113Mbps 9.80%
Oklahoma 111Mbps 11.20%
Denver 104Mbps 16.80%
California 92Mbps 26.40%
Venezuela 95Mbps 24%
Brazil 86Mbps 31.20%
UK 98Mbps 21.60%
France 112Mbps 10.40%
Austria 101Mbps 19.20%
Sweden 95Mbps 24%
Singapore 104Mbps 16.8%%
China 100Mbps 20%
Japan 68Mbps 45.60%
New Zealand 79Mbps 36.80%
Australia 72Mbps 42.40%

I acquired slower connections in international locations in Europe, South America, and Asian areas. Notably, UK and Sweden server connections dropped by over 20%. However the worst of all had been Australia, New Zealand, and Japan. I encountered over 40% slower web speeds, although my connections had been nonetheless throughout the vary that may assist 4K streaming.

Streaming

I managed to entry many streaming platforms with PIA. Netflix is often one of the delicate at detecting blocking VPNs, however a lot of the Netflix libraries I examined labored with PIA, together with Japan (which has essentially the most anime exhibits). 

However as I discussed earlier, there are streaming-optimized servers. I’d extremely suggest utilizing these for incident-free streaming on-line. A simple method to type them is by typing “streaming” within the search bar above the server checklist. This can show all accessible devoted streaming servers in numerous places. Whereas testing the servers, I used to be ready to make use of streaming websites akin to;

  • Hulu
  • Disney+
  • BBC iPlayer
  • YouTube TV
  • Amazon Prime Video
  • Max

Additionally: The best VPNs for streaming: Expert tested

Torrenting

All PIA servers assist torrenting. To expertise quicker connections with torrenting, it’s best to use the SOCKS5 proxy servers. They’re optimized for quick file-sharing however could also be much less safe as a result of they do not encrypt visitors. Port forwarding is one other handy function for torrenting. You may simply configure P2P shoppers like BitTorrent, qBittorrent, and uTorrent for protected and easy downloads.

Gaming 

PIA is dependable for intensive on-line gaming, too. After I selected close by servers, latency was all the time under 150ms (the utmost threshold for many fast-paced video games). Decrease latency is greatest for gaming as a result of it signifies a quicker sign response between your machine and the servers, which helps decrease lag in on-line gaming. The PIA app exhibits latency on all servers, so you’ll be able to choose essentially the most environment friendly ones for gaming wherever. Plus, the VPN’s encryption and IP-masking options assist to keep away from ISP-speed throttling and DDoS assaults that may negatively influence your gaming expertise.

PIA has plenty of built-in choices to customise your safety and privateness

PIA is one amongst few VPNs with the choice to decide on encryption ranges. Encryption is the method by which knowledge is scrambled and secured with protected keys in order that nobody apart from the licensed recipient can learn it whereas in transit. After I put in the PIA app on my Home windows laptop computer, it was set to AES128-bit encryption by default. That is comparatively much less highly effective than the superior AES 256-bit encryption, however it may be quicker than the latter.

However if you’d like one of the best safety in dangerous environments (like unsecured Wi-Fi networks the place hacks could also be widespread), it’s best to swap to AES 256-bit encryption. Nonetheless, the choice to vary encryptions is barely accessible when you’re utilizing the OpenVPN protocol.

Three safe protocols are supplied, although WireGuard and OpenVPN (UDP and TCP) are those accessible on most gadgets. PIA additionally provides IPSec/IKEv2 protocol on iOS, which is designed to work optimally on cell gadgets.

Private Internet Access VPN protocols
Screenshot by Kennedy Otieno/ZDNET

When utilizing both WireGuard or OpenVPN protocols, there’s an choice to customise the info packets/MTU measurement for higher connections. Select “Small Packets” when on unreliable and gradual web connections to make sure solely important knowledge is tunneled by the VPN, thus minimizing bandwidth utilization. “Massive Packets” can be utilized on quick connections as a result of extra knowledge is transported concurrently. Alternatively, you’ll be able to go away the settings to “Auto” for the VPN to decide on one of the best packet settings relying in your web connection. 

Initially, I could not inform the distinction between the 2 kill swap settings on the PIA app. Seems that the primary one (VPN Kill Change) blocks entry to the web if the VPN connection drops unintentionally. The opposite one (Superior Kill Change) stops your machine from accessing the web with out VPN safety always, together with when the app is turned off. Each of those settings assist to stop publicity of your IP tackle throughout connection failures.

Private Internet Access VPN privacy
Screenshot by Kennedy Otieno/ZDNET

It is attainable to automate how PIA ought to join and safe your visitors on any community. You may set your trusted dwelling networks, for instance, to work even with out VPN safety, whereas others are all the time secured.

Cut up tunneling is one other function that helps customise your VPN connections. With this, you’ll be able to choose to tunnel some apps on the VPN and omit others. It may be helpful when, for instance, streaming worldwide exhibits and utilizing native providers or apps concurrently. 

Private Internet Access VPN split tunneling
Screenshot by Kennedy Otieno/ZDNET

However that is not all. I discovered much more instruments meant to spice up consumer privateness, akin to:

Multi-hop and obfuscation

You should use PIA’s multihop servers as a substitute of the common servers. To show these on, go to the menu and navigate to “Multihop,” then verify the field subsequent to “Multihop and obfuscation.” 

Multihop servers add an additional layer of anonymity by rerouting your VPN-encrypted visitors on different personal proxy servers. It is nearly unattainable for anybody to seek out or observe your actual IP tackle when visitors retains bouncing on completely different servers and also you’re continually getting assigned a brand new IP. Multihop servers might be helpful when torrenting, although they might be slower.

Private Internet Access VPN multihop
Screenshot by Kennedy Otieno/ZDNET

Once more, the multihop servers (with Shadowsocks) can obfuscate your VPN visitors in order that websites blocking VPN visitors will not even detect that you simply’re one. For those who’re having issues accessing geo-restricted websites, merely activate this setting to camouflage the VPN visitors.

Non-public DNS 

PIA additionally supplies leak safety by providing a number of methods to route DNS (area identify server) requests. You should use the VPN’s DNS or customise it together with your personal DNS tackle. Each of those strategies can vastly assist deter third events, together with your web service supplier, from monitoring your on-line actions and searches.

Private Internet Access VPN network
Screenshot by Kennedy Otieno/ZDNET

PIA MACE

MACE is one other welcome addition to PIA’s arsenal. It detects and stops doubtlessly dangerous advertisements from domains identified for distributing malware. So whilst you would possibly nonetheless see advertisements whereas shopping, plenty of filtering has already been performed to make sure solely protected and acceptable advertisements are served. It additionally blocks trackers that is likely to be used to secretly accumulate info by way of apps put in in your machine.

Open-source apps

PIA has printed its supply code, together with on Github, for anybody to examine. This will increase transparency as a result of app customers and builders can verify for loopholes and vulnerabilities within the software program. However the truth that PIA has survived public scrutiny means it is strong. Many VPNs, together with NordVPN and ExpressVPN, have not publicized their codes, preferring to maintain it a secret.

US jurisdiction and an audited no-logs coverage

Sadly, the US (the place PIA relies) is not a privacy-friendly location for VPN suppliers. Like each different firm, they’re topic to knowledge retention legal guidelines that require them to maintain a few of their prospects’ knowledge for a interval. Additionally, the US is a member of 5/9/14 Eyes Alliances, during which the collaborating members freely share intelligence, together with details about their residents. 

Whereas all these are causes to query PIA’s potential to keep up consumer privateness, the supplier has a zero-logging coverage. It has made a dedication to not accumulate or retailer delicate knowledge from its prospects. The coverage has been audited by Deloitte Romania in an effort to confirm its trustworthiness. PIA has additionally been subpoenaed, together with by the FBI, to supply consumer logs as proof in a courtroom case, however nothing implicating was discovered (an indication that they imply what they are saying). 

The underside line is that the supplier is doing all it could possibly to make sure no traces of your knowledge might be present in its servers. Nonetheless, the headquarters within the US stays a downside, given that almost all VPN suppliers have chosen higher places to keep away from points. 

PIA’s costs are among the many most inexpensive out there

Although wealthy in options, PIA’s plans are solely a fraction of what some high providers cost. The prolonged plans (1 and three years) have one of the best worth proposals. For those who go all in with the 3-year plan subscription (plus 3 months free), it prices $79 (an equal of $2.03/month) whereas the 1-year subscription is $39 ($3.33/month). The 1-month plan, nevertheless, is not as engaging as a result of it prices $11.95. Fortunately, all of the subscriptions are backed by a 30-day money-back assure, permitting you to say a refund when you aren’t glad with the service.

A free 500GB cloud storage provide additionally consists of longer plans (1 and three years). Nonetheless, it is just for one yr and might be supplied once more the following time you renew your subscription. You may also bundle up your subscription with complementary providers like an antivirus and a devoted IP tackle, each costing you slightly further. PIA helps completely different modes of cost together with financial institution playing cards, PayPal, and cryptocurrency.

One subscription for all of your gadgets (see the appropriate gadgets and consumer expertise)

Private Internet Access VPN
Screenshot by Kennedy Otieno/ZDNET

One other benefit of PIA is which you can join all of your gadgets with one account, becoming a member of solely the likes of IPVanish and Surfshark in supporting limitless simultaneous connections. It is an important possibility for a number of customers like in a household or hostel shared with associates.

Plus, you should utilize PIA on most, if not all, common gadgets. It provides easy-to-install native apps, together with a GUI (graphical consumer interface) app for Linux. Which means you needn’t use command traces to change servers or change settings on Linux. The VPN helps direct installs on varied good TVs, together with Apple TV, Android TV, and Amazon Hearth TV. 

In case your machine would not enable direct VPN set up, for instance, LG and Samsung TV, you’ll be able to configure the IP tackle manually utilizing PIA’s good DNS. This lets you entry geo-restricted content material in your machine, although with out safety. Additionally, connecting your machine to a Wi-Fi community or shared hotspot secured with PIA supplies the total advantages of a VPN, together with knowledge encryption.

The checklist of gadgets the place you should utilize PIA embody;

  • Smartphones: Android and iOS 
  • PCs: Mac, Home windows, Linux
  • Sensible TVs and media bins (together with Hearth TV stick and Chromecast)
  • Consoles: Nintendo Change, Xbox, Ps, MetaQuest, Amazon Luna
  • Routers
  • Chrome and Firefox browsers

I simply arrange the VPN on my Home windows, Android, and iPad gadgets. Nonetheless, navigating the app is not as easy. Newbies, for instance, might have issues finding the settings (click on the three dots on the proper high/left). Additionally, there are various settings on the app that may go away you clueless about what to do. Nonetheless, the default settings are optimum so that you needn’t change something for the app to work correctly (until precisely what you are doing).

One thing I preferred in regards to the interface is how server places are organized on the app, ranging from the best-performing ones with low latency. You may also favourite particular servers for straightforward entry later. It is also attainable so as to add or rearrange icons on the app by dragging and dropping the instruments wherever you want them for comfort.

ZDNET’s shopping for recommendation

Private Internet Access checks all of the bins of a great VPN service. It appeals to customers with various priorities, together with safety, privateness, bypassing geo-restrictions, or excessive bandwidth shopping. You are higher off with the longer subscription plans as a result of they supply extra worth for affordable, in any other case the month-to-month worth vary is inside what different suppliers cost. 

The VPN is nice for multi-connections, that’s when you do not need to safe all of your gadgets with out an additional subscription. There are downsides too, however largely not important sufficient to hinder the correct functioning of the software program. 

Is PIA antivirus value it?

The antivirus PIA provides can considerably increase your machine’s safety. It is value it given the low worth and the vary of features it could possibly carry out, together with scanning your pc for malware and isolating malicious and dangerous recordsdata. The antivirus can even detect lacking patches and fixes that would expose your Home windows system to cyberattacks. Nonetheless, the antivirus might not be as sturdy as a standalone antivirus software program. For those who want full PC and cellphone safety from offline threats, it’s best to discover the best antivirus software to do the job.

Can PIA block YouTube advertisements?

PIA MACE ad-blocker is not efficient at blocking advertisements on YouTube. It is primarily designed to dam advertisements from domains or web sites utilizing aggressive promoting techniques, like aggressive monitoring or displaying adulterated advertisements. I nonetheless encountered advertisements on YouTube even with the MACE function turned on, together with infeed and in-video advertisements. It’s best to get an ad-blocker particularly tailor-made for YouTube advertisements when you do not need to see advertisements whereas utilizing the platform.

What ought to I do if PIA will not join?

If PIA isn’t working, you’ll be able to strive a number of issues. Begin with the very primary ones, like checking the web connection, updating the app, and ascertaining that it isn’t a firewall (like antivirus or Microsoft Defender) that is blocking the software program. Additionally, strive connecting to a unique server as a result of particular servers is likely to be experiencing downtime points. 

VPNs, together with PIA, may not work correctly in some international locations, like Russia and China. Utilizing servers in a close-by location can typically repair the issue. For those who’re in a area that restricts VPN use, it is advisable that you simply activate the PIA app’s Multihop and Shadowsocks options.

One other factor you’ll be able to strive is switching to a unique protocol (WireGuard or OpenVPN, relying on which one you are at the moment utilizing). If altering the settings would not produce any outcomes, strive reinstalling the app. If all else fails, contact buyer assist for help.

Which Linux distributions can work with PIA?

You may set up PIA on Linux distros akin to Ubuntu, Debian, Mint, Fedora, and Arch. The VPN provides a local app for Linux that means that you can immediately connect with servers with none issues. You may also do a guide Linux setup, together with by way of command line terminal and utilizing a community supervisor app.


Present extra

Sensi Tech Hub
Logo