A sizzling potato: A big software program replace is inflicting issues for some Samsung Galaxy S22 customers, in response to complaints shared on person boards and social media. The replace in query, One UI 6.1, which rolled out in September, has reportedly triggered a spread of points, from show glitches to finish gadget failure.
Many customers report their telephones changing into trapped in boot loops, rendering them unusable. Some describe jerky show efficiency, whereas others face extra extreme points that successfully “brick” their units.
One pissed off person shared his expertise on Samsung’s assist discussion board, detailing how his completely purposeful telephone immediately stopped working after the replace. Regardless of making an attempt varied troubleshooting strategies prompt by Samsung, together with cache clearing and manufacturing facility resets, the difficulty continued. The person’s expertise mirrors numerous others reported throughout varied platforms, together with Reddit, Twitter, and Samsung’s personal boards.
After One UI 6.1.1, my Galaxy S22 Extremely is caught in a bootloop. Service says it is a motherboard challenge however there is no such thing as a bodily harm. As a loyal person of 4 Samsung units, I am dropping belief. @SamsungMobile what now?”@SamsungIndia @tarunvats33 @stufflistings pic.twitter.com/PJ9xQpEy8O
– Nikhil (@rocknik05) October 8, 2024
In response to those studies, Samsung issued an preliminary statement to Notebookcheck, indicating that they’re investigating the person suggestions. The corporate acknowledged that potential guarantee claims can be reviewed on a case-by-case foundation. Nevertheless, this strategy has left many customers dissatisfied, particularly these going through excessive restore prices.
So as to add to the frustration, some customers declare that Samsung has attributed the difficulty to faulty mainboards, which require repairs not lined beneath guarantee. This has led to accusations that Samsung is unfairly blaming shoppers for what seems to be a software-induced downside.
The reported points level to a possible incompatibility between the brand new software program and the prevailing {hardware} or firmware of the S22 fashions. The prevalence of boot loops suggests a crucial failure within the units’ skill to correctly initialize the OS after the replace.
Samsung launched the One UI 6.1.1 replace for the Galaxy S22 collection earlier this yr, introducing new options and enhancements. The replace focuses closely on AI-powered capabilities. The digital camera and gallery functions acquired a number of enhancements, like Stay Results for 3D images, a Movement Clipper for creating stickers and GIFs, and a Portrait Studio with AI-generated kinds.
The replace additionally provides a Sketch to Picture operate for incorporating AI-generated components into images, and an Overlay Translation characteristic for textual content inside photographs. Stay Translate has been prolonged to third-party apps, whereas Sensible Choose now gives context-based strategies.
Extra modifications embrace optimizations to video playback within the built-in participant, a brand new choice to reply calls by tapping buttons, extra frequent climate updates, and enhancements to the Auto Blocker safety characteristic.