Home windows 11 24H2 continues to be inflicting issues with multifunction units regardless of Microsoft marking a problem with the eSCL scan protocol as resolved.
A Register reader acquired in contact to say they nonetheless had hassle with a Canon ImageClass MF269dw, a multifunction printer, copier, scanner, and fax machine.
They mentioned: “It really works on a Home windows 10 machine, however not on Home windows 11, except each the pc and the scanner are on wired Ethernet.”
Our reader additionally famous {that a} Canon technician they’d spoken to mentioned the difficulty was “erratic,” including: “It appears to work or fail randomly for various customers in several conditions.”
Microsoft issued a compatibility safeguard hold on USB-connected units utilizing the Scanner Communication Language (eSCL) protocol in November after customers who put in the Home windows replace skilled glitches with machine discovery. The difficulty was reported resolved by Microsoft in December.
Nevertheless, it appears that evidently KB5048667 may not have fastened all the issues for Canon homeowners. In accordance with our reader: “Canon assist tells me that the 24H2 eSCL problem nonetheless shouldn’t be fastened.”
We requested Microsoft in regards to the scenario, however regardless of telling us it was trying into the issue on Friday, December 20, the corporate has but to offer any additional particulars.
Canon was extra forthcoming. A spokesperson informed The Register it was conscious of an issue impacting units utilizing ScanGear MF.
ScanGear MF is a scanner driver supplied by Canon and permits prospects to configure superior settings for scanning.
Canon doesn’t look like altering its code to rectify no matter issues had been introduced on by the Home windows 11 replace.
The spokesperson mentioned: “Microsoft is presently engaged on an OS modification to resolve this and we’re preserving in shut contact with them. The timing for resolving that is but to be confirmed by Microsoft, nevertheless we count on to obtain the plan to repair in January 2025.”
Clients affected by the difficulty, which manifests itself with a communications error message, in line with Canon’s support forum, are suggested to make use of both native Microsoft software program options or go totally wired through USB.
One delightfully retro “native Microsoft software program resolution” that we reckon may very well be fired up is the Home windows Fax and Scan app, which continues to be included with Home windows 11 (however not the Arm version). The appliance turned up in Home windows Vista and encompasses a consumer interface that may be a throwback to yesteryear earlier than toolbars grew in dimension and Copilots had been fired at any software unable to dodge out of the way in which.
It is an amusing little bit of nostalgia however lower than best for purchasers who had been used to a specific manner of working till Microsoft broke it with Home windows 11 24H2. ®
